Enhance Your Online Experience

Imagine that you’re on vacation in the Florida Keys and you come across the most angelic speed boat. It’s the boat you have been searching years for and it’s at an impeccable price. But of course, you’re on vacation – hundreds of miles away from your credit union. What do you do? Eric Peters, a member of DoverPhila Federal Credit Union, found himself in a similar situation a few weeks ago. His solution was simple – eDocuments.

eDocuments is the perfect banking solution for people on the go. It provides a secure and convenient way to digitally view and store newsletters, financial notices, tax documents, and other financial information without the paper clutter. You can even sign and submit loan documents* – just like Eric Peters did. 

Benefits of eDocuments

  • Environmentally friendly
  • No more sensitive account information routed through the mail
  • View new and old financial documents anytime, anywhere through On Line-On Time Home Banking™
  • Immediate availability – there’s no waiting on mail
  • Available for FREE to our members

Stop worrying about financial notices getting lost in the mail or falling into the wrong hands, and sign up for eDocuments. It’s quick, convenient, and perfect for people on the go.

To register, you just need to sign up for On Line-On Time™ Home Banking – it’s that easy! So what are you waiting for? Enhance your online, DoverPhila experience today!

*Documents needing a signature cannot be viewed through DoverPhila’s mobile banking app.

The RAIN Method for Buying a Car

The average cost of a new vehicle today is around $30,000. Whether you desire the shiny, brand-new ride or if you are content with a reliable used car, you still want to get the most for your money. The actual process of finding, researching, financing, and buying a car does not need to be scary or intimidating. In fact there is an effective technique for making the right purchase. It’s called RAIN. RAIN is an acronym for Research, Ask questions, Investigate or Inspect, and Negotiate.

Research
In this step, you use information from publications like Consumer Reports, Kelley Blue Book, and other resources to make sure the vehicle you are looking at is a wise choice and a reliable investment. You also need to use the buyer’s guide to find pricing of the vehicles you are looking at. It is easy to find the sticker or retail price, but your goal should be to find out the wholesale price which is the price the dealership paid minus any rebates, hold-backs, or incentives. The wholesale price is the price you will use to negotiate when the time is right. Also, make sure you research more than one vehicle option. Having interest in numerous car options at various dealerships will provide a larger arena for negotiating a price.

Ask
You should contact the insurance company and find out the rates you can expect with the vehicle you are looking at along with a quote from your insurance agent. There are a lot of costs associated with owning a vehicle and insurance is a major one. You should also ask the dealership for information regarding the average cost of upkeep. This information is critical as you examine the overall costs of the purchase you are going to make.

Investigate or Inspect
If you are considering a brand-new car, you should go to the dealership and investigate it. Be sure the salesperson knows that on this trip you plan to test drive only and that you are not ready to make a deal quite yet. This is your opportunity to get a feel for various car options. As you investigate your potential purchase, think about if each vehicle meets your needs, handles well, and if it will keep you happy in the long run.

If you are in search of a used vehicle, the inspection process is very important. Even if you have limited knowledge of automobiles, everyone can conduct a basic inspection. Check out the exterior and interior of your vehicle options. Make sure you take each car for a test drive so you can see how it handles, how it accelerates, and how it brakes. When your inspection is complete and if you are serious about purchasing one of the vehicles, take it to a certified mechanic for a full-car diagnostic. It may cost you $100, but it gives you a detailed report of the car’s condition along with a list of problem areas and the costs to fix those problems. Also, a full diagnostic will help with your last step of negotiating price. Remember to make sure you have more than one vehicle option – each from a different dealership. This will also help with negotiation.

Negotiate
For many, the negotiation process is intimidating. Everyone wants to get the best deal – including salespeople. A good way to take the pressure off of you is to inform each salesperson that you are interested in more than one vehicle at different dealerships and that the dealer with the best offer will get your business. Take all numbers that each dealership gives you and see which offer is the best.If you are not happy with the offers, share your thoughts on what you consider to be a fair price based on your research. If the dealer says no, move on. 

Purchasing a vehicle is probably going to be the second largest expenditure in your life. Being prepared is key to getting the best deal. Following these steps will help you tremendously. Always remember, DoverPhila Federal Credit Union can provide not only the best financial deal for you, but they can also provide support, guidance, and education. 

DoverPhila Continues to Gives Back While Enhancing Products and Services

As another successful year comes to an end, DoverPhila Federal Credit Union continues to strive in the financial industry. This is apparent through its ability to give back to its members while also building community.

DoverPhila was able to give back $1.1 million to its members in the form of bonus dividends and interest rebates. It also continued its “people helping people” mindset through numerous sponsorships that included Union Hospital’s Run for Home half-marathon, United Way of Tuscarawas County’s Color Us United 2k and Rock ‘n Run 5k, East Central Ohio ESC’s Family Reading Festival, and Tuscarawas County Public Library Bookin’ It 5k Walk/Run. The credit union also donated to area organizations and community projects such as Friends of the Homeless of Tuscarawas County, Rainbow Connection, Tuscarawas Clinic for the Working Uninsured, Leader’s Edge Anti-Virus Youth Character Education program, New Philadelphia Rotary Club’s enhancement project for the pond at Tuscora Park, Trinity Hospital Twin City’s cardiac unit expansion, and many more.

Along with giving back to its members and community, DoverPhila also executed new services such as the EMV “chip” card through Elan Financial Services, mobile purchasing, mechanical breakdown insurance from Vision Warranty Corporation, and email marketing communications.

As 2017 begins, some key objectives for the year are to continue to improve both online and in-house lending processes, to expand mobile services, and to enhance member communications all while maintaining the safety and soundness of the credit union. 

DoverPhila Federal Credit Union is excited to welcome 2017 as it continues to serve and meet the needs of its members while building community.

DoverPhila Gives Back to the Community through Various Donations

DoverPhila Federal Credit Union has always strived to give back to its members, and that attitude is apparent with recent contributions made to area organizations.

The credit union donated $2,500 to Trinity Hospital Twin City in Dennison for equipment to aid in the expansion of its cardiac unit. Other donations include $400 to the New Philadelphia girls’ softball league and a $2,000 donation to Friends of the Homeless of Tuscarawas County. The monetary gift went towards new commercial refrigerating units for the shelter’s current 36-person facility.

DoverPhila Federal Credit Union has proudly been serving the financial needs of members who live, work, worship, or attend school in Tuscarawas County since 1953. It has offices in Dover, New Philadelphia, Newcomerstown, and Uhrichsville.

DoverPhila Supports 16th Annual Family Reading Festival

DoverPhila Federal Credit Union partnered with over thirty area organizations to support the 16th annual Family Reading Festival at New Towne Mall on Saturday, November 5th.

Hundreds of area students in preschool through 8th grade gathered for the event to participate in a variety of activities, contests, demonstrations, and educational programs that incorporated this year’s theme of “Every Hero has a Story” that went beyond the typical heroes with capes and focused on community heroes such as military, policer officers, firefighters, health care providers, teachers, and many more. Local authors along with favorite storybook characters and heroes also made an appearance for the annual event.

In addition to a variety of activities, over 1,400 books were given to children along with a free drawstring backpack. Donated items such as a Mini iPad, Nexus tablet, Leapfrog Reading System, gift baskets, and gift cards were given out as hourly door prizes. The event wrapped up with a costume contest that encouraged attendees to dress up as their favorite hero and a table-decoration competition for the schools that participated in the Family Reading Festival. The first place winner was Conotton Valley.

Visit the East Central Ohio ESC Facebook page to see pictures and to read more about the event.

​DoverPhila Federal Credit Union Collects Over $26,000 for United Way

DoverPhila Federal Credit Union collected over $26,000 for United Way through its annual in-house campaign involving corporate, employees, and credit union members.

The United Way campaign started on Monday, October 24th and concluded on Friday, November 4th. Credit union members who participated in the campaign received a pledge card that hung in the lobbies of each DoverPhila location. With members’ lobby pledge cards, credit union employees’ donations, and a corporate gift from DoverPhila Federal Credit Union, the annual campaign raised a total of $26,687.85 for United Way.

United Way is a local nonprofit organization with one goal in mind – improving the community. By partnering with area organizations, United Way can make this goal a reality. The monetary donations go towards providing a better future for area youth, creating a healthier community, and helping people in crisis.

For more information or to donate to United Way, call 330-343-7772 or visit www.tuscunitedway.org.

DoverPhila Partners with Rotary to Enhance the Pond at Tuscora Park

DoverPhila Federal Credit Union has partnered with the New Philadelphia Rotary Club to provide a $5,000 donation that will go towards a project to enhance the pond at Tuscora Park.

The monetary donation along with other donations from area organizations will go towards the construction of a boardwalk stretching 140 feet across the pond and features a gazebo and a plaza that are both handicap accessible. The construction’s design will provide a convenient seating area for visitors, shade for daytime comfort, and decorative lighting for evening enjoyment. The overall goal of the project is a more ideal park experience through an enhanced, scenic view of the pond and its wildlife.

New Philadelphia Rotary hopes to raise enough funds by the end of the year to start the project so the dedication can coincide with Tuscora Park’s 100th anniversary on Memorial Day 2017.

The Rotary carries out its Tuscora Park efforts through the nonprofit RTY, Inc., which is recognized as a tax-exempt organization under Internal Revenue Service rule 501(c)(3).

For more information about the project or about making a donation, send an email to information@newphiladelphiarotary.com or call Sam Hitchcock at 330-340-7910.

Exclusive, Limited-Time Discounts for DPFCU Members

Everyone is looking for ways to save money, and that is just what Love My Credit Union Rewards is all about. DoverPhila Federal Credit Union is excited to offer members exclusive discounts and benefits on products and services they use every day.

Credit union members have already saved nearly $2 billion with Love My Credit Union Rewards discounts. So along with lower loan rates and fewer fees, here are other ways members can save even more:

  • Now through December 31, 2016 receive a $200 reward card when a new account is activated with Sprint. Plus receive a 10% discount on select regularly priced Sprint monthly data service. This offer is valid in conjunction with other credit union and most Sprint National handset offers and promotions.
  • Save up to $15 on TurboTax federal products!
  • Get an exclusive smoke communicator and a $100 gift card with a new ADT monitored home security system.
  • Get trusted protection at true savings with TruStage Auto & Home Insurance Program.
  • Shop and get cash back at over 1,500 online retailers with Love to Shop.

All members at DoverPhila Federal Credit Union are eligible for these offers and discounts. Start saving today at www.LoveMyCreditUnion.org.

DoverPhila Sponsors 16th Annual Family Reading Festival

DoverPhila Federal Credit Union is partnering with dozens of area organizations to support the 16th Annual Family Reading Festival at New Towne Mall on Saturday, November 5th from 10:00 a.m. to 3:00 p.m.

This year’s theme “Every Hero has a Story,” goes beyond the typical heroes with capes and focuses on community heroes such as military, policer officers, firefighters, health care providers, teachers, and many more. Students in preschool through 8th grade will have the opportunity to participate in a variety of activities, contests, demonstrations, and educational programs that incorporate this idea. Local authors and favorite storybook characters and heroes will also make an appearance at the annual event.

There will be a free book for all participants and a drawstring backpack to the first 1,000 children along with hourly door prizes. The event will wrap up with a school competition for best table decorations. Visit the 2016 Family Reading Festival Facebook page for more information.

DoverPhila Wins Times-Reporter 2016 Readers’ Choice Awards

DoverPhila Federal Credit Union is pleased to announce that it has won first place in the Best Bank, Best Credit Union, and Best Mortgage Lender categories for the Times-Reporter 2016 Readers’ Choice Awards.

The bank category is one of The Times-Reporter’s largest categories for the Readers’ Choice Awards. There were over 3,250 individual votes this year and a total of 111,000 votes were counted in all categories. DoverPhila Federal Credit Union would like to thank everyone who voted in these categories.

 “We are truly grateful and excited to be a part of the Times-Reporter Readers’ Choice Awards. There are some excellent financial institutions serving this area so receiving the titles of Best Bank, Best Credit Union, and Best Mortgage Lender of 2016 means a lot to us,” said Jack Dooling, Chief Executive Office and President of DoverPhila Federal Credit Union.  “This credit union was formed over 60 years ago and our mission has always been to build community while providing the best financial services to our members. Knowing that our members believe that we are doing exactly that, gives us a sense of pride in the work we do.”

The annual Readers' Choice Awards celebrates the best businesses, organizations, people, and more through votes of area residents. The awards are put on by The Times-Reporter, a GateHouse Media Inc. publication that is published daily in New Philadelphia, Ohio. For more information, visit www.timesreporter.com.

DoverPhila has been proudly serving the financial needs of members who live, work, and attend church or school in Tuscarawas County since 1953. It has offices in Dover, New Philadelphia, Newcomerstown, and Uhrichsville.

Three Things to Know Before Purchasing a New Car

When purchasing a vehicle, there are many things to consider before taking the leap such as the pros and cons to buying new cars versus the pros and cons to buying used cars.

Before purchasing a vehicle, think about what the daily use of the vehicle will be, the amount of trunk space you will need, and how much seating space you should have. Make sure the options you are considering are practical reflections of how you will use the car. You may love the look of a larger vehicle, but do you have a need for that much seating? If you do not need that much space then that particular car may not be right for your daily commute and errands.

After you have considered the personal aspects of which car to purchase, move on to the less subjective parts of the process such as depreciation, cost-to-own, and affordability.

Depreciation
Most cars depreciate at about 15% per year. With new cars, there is about a 20% depreciation rate as soon as you drive off the lot. You should consider this before you decide to buy a new car, especially if you cannot afford a large down payment. Chances are you will be upside down on your car loan almost immediately if you’re financing the entire cost.

Cost-to-own
Consider the true cost to own the car you are considering. There are always costs when owning a vehicle such as insurance, fuel, maintenance, and more. Maintenance costs vary by manufacturer and model. Some manufacturers have better reputations than others when it comes to maintenance. Some new cars come with “free” maintenance plans for the first couple of years or for a certain number of miles.

Affordability
Shop around. Do not guide yourself solely by what the dealership is willing to lend you. People are often blindsided by an attractive low monthly payment that is usually tied to a super-long loan term – do not be fooled. Consider all aspects of financing so the total amount you are going to end up paying for that vehicle when it is all said and done is something that is affordable. That’s what matters.

Before you even step on the lot, visit DoverPhila Federal Credit Union. As a not-for-profit financial cooperative, we offer low loan rates and flexible terms that fit your lifestyle, and we are happy to explain the lending process and answer any questions you may have about loans.

DoverPhila Commits to Five-Year Pledge with Ohio’s First Latino Community Credit Union

DoverPhila Federal Credit Union has committed to a five-year deposit that will equal $249,000 to help fund Nueva Esperanza Community Credit Union (NECCU). The pledge will help NECCU continue to provide financial education to its members, resources for marketing purposes, and capital for loan growth.

Chartered in 2010, Nueva Esperanza Community Credit Union is the first Latino community credit union in the state of Ohio. Its office is located in Toledo’s Old South End community where over 35% of residents live below poverty level. In the past five years, it has grown to over 600 members and over $1 million in signature, automobile, and home equity loans. With a bilingual staff, it is able to reach across the language and literacy barriers to help Latino families establish credit, build capital, and have hope for a better financial future.

DoverPhila Federal Credit Union has proudly been serving the financial needs of members who live, work, and attend church or school in Tuscarawas County since 1953. It has offices in Dover, New Philadelphia, Newcomerstown, and Uhrichsville.

DoverPhila Offers Credit Counseling to Members

Although credit counseling can provide financially troubled consumers with valuable assistance, some firms—like the ones you see advertised on late-night television—may be misleading about who they are, what they do, or how much they charge. Some credit counseling services promise results they can't deliver such as lowering your interest rates, monthly payments, or overall debt by an unrealistic amount. They may also make false promises to eliminate accurate negative information from consumers' credit reports.

At DoverPhila Federal Credit Union, our members can receive free – and honest – credit counseling services to help get their finances back on track. We can help you prepare a budget analysis, find where you might be able to cut expenses, start you on the on the right path to saving money, and help provide manageable goals to help pay off debt. DoverPhila can provide the guidance you're looking for without the high-cost fees of the credit repair clinics you see advertised.

For more information about DoverPhila Federal Credit Union’s credit counseling services call financial counselor, Fred Weingarth, at 330-364-8874 extension 141.

DoverPhila Announces Winners of National Youth Week Challenge

DoverPhila Federal Credit Union is pleased to announce the winners of this year’s National Youth Week Challenge held from April 18th through April 23rd to promote financial literacy among area youth ages 17 and under.

The national savings event awarded qualified participants with a 10% bonus up to $10 paid on deposits. Participants were also placed in a random drawing for a chance to win a $50 MasterCard® gift card – awarded to one Kids Club member and one cu$aver – or the grand prize of a FitBit®. The Kids Club winner of the $50 MasterCard® gift card was Hazel Copeland of Bowerston, OH. The winner of the cu$aver $50 MasterCard® gift card was Skyanna Minor of Dover, OH. The grand prize winner of the FitBit® was Sheldyn Stewart of Newcomerstown, OH.

This year’s event had 93 participants and over 100 qualifying deposits. DoverPhila awarded over $500 in bonuses to Kids Club and cu$aver members.

For more information on how you can become a credit union member and receive special bonuses, call a DoverPhila member service representative at 330-364-8874 or click here.

Annual Race Draws in More Than $25,000 for United Way

On Monday, May 30, 500 participants and 100 volunteers came together for the third annual Color Us United race held at Tuscarawas County Fairgrounds. The family-friendly event raised more than $25,000 for United Way of Tuscarawas County.

“This event exceeded our expectations,” said Robin Waltz, President of United Way of Tuscarawas County. “It is through the generosity and community spirit of participants and volunteers that the United Way of Tuscarawas County is able to use the Color Us United proceeds to provide funding to 24 vital health and human services for our residents in need.”

The non-competitive 2k race – sponsored by DoverPhila Federal Credit Union and other local organizations – promotes a healthy lifestyle while raising awareness and funds for the support of issues in our community. Participants wear white shirts to experience the full-effect of the various color stations strategically placed throughout the race route.

United Way is a local nonprofit organization with one goal in mind – improving the community. By partnering with area organizations, United Way can make this goal a reality. The monetary donations go towards providing children with a better future, creating a healthier community, and helping people in crisis.

United Way is thankful for all participants and volunteers who helped make the third annual Color Us United a success. For more information or to donate to United Way, call 330-343-7772 or visit www.tuscunitedway.org.

DoverPhila Hosting Youth Video Game Tournament

DoverPhila Federal Credit Union is partnering with GameStop and Park Place Teen Center to host the 2016 DPFCU Video Game Tournament on Sunday, June 12 from 1:00 p.m. to 4:00 p.m.

The free event held at Tuscora Park’s Park Place in New Philadelphia challenges all area youth ages 13 to 17 years old to three, single-elimination mini tournaments featuring popular games such as Forza 4, Madden NFL 16, Mortal Kombat XL, and more on Xbox 360 and PlayStation 4 consoles. Prizes such as a Bluetooth wireless audio gaming chair, Quadrone XLX Quadcopter, GameStop gift cards, and more will be awarded to top scorers. Food, beverages, and other activities such as pool and air hockey will also be available during the event.  

Participants are encouraged to register online at http://www.dover-philafcu.org/video-game-tournament or at any DoverPhila Federal Credit Union location by Thursday, June 9th to ensure spot availability and to receive a free poster from GameStop at check-in.

For more information, please call a DoverPhila Federal Credit Union member service representative at 330-364-8874.

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DoverPhila Members Receive Exclusive Roadside Assistance Service

Did you know that being a member at DoverPhila Federal Credit Union qualifies you for a roadside assistance program? Through Love My Credit Union Rewards, members are eligible to receive CU Road Pal.

CU Road Pal is a roadside assistance program created exclusively for credit union members and provides unparalleled service and unprecedented value. For less than $1.00 per week an individual can get the safety and security of roadside assistance. A family of four can receive the same service for less than $1.35 per week – a significant savings compared to competitors. Also, CU Road Pal offers a wide range of services and other travel-related benefits to keep you on the road.

From little incidents like being locked out of your vehicle to bigger troubles like needing a tow truck, CU Road Pal helps get you and your family back on the road quickly. Its professional customer service team is just a phone call away and they are ready to assist you 24 hours a day, 7 days a week, 365 days a year.

Call a DoverPhila Federal Credit Union member service representative at 330-364-8874 or visit www.LoveMyCreditUnion.org to learn more.

DoverPhila Partners with United Way for Annual Color Us United

DoverPhila Federal Credit Union has partnered with United Way for the third annual Color Us United on Monday, May 30, 2016.  

Color Us United is a non-competitive 2k race that promotes a healthy lifestyle while raising awareness and funds for the support of issues in our community. All walkers and runners are welcomed to join the family-friendly event that kicks off at 9:00 a.m. on Memorial Day at Tuscarawas County Fairgrounds in Dover. Participants are required to wear white shirts to experience the full-effect of the various color stations strategically placed throughout race route.  

Early registration is currently underway. Interested participants can register online by visiting www.runsignup.com or they can print a form at www.colorusunited.org and drop it off at the United Way of Tuscarawas County building in New Philadelphia.

All proceeds from Color Us United support the United Way of Tuscarawas County – a local nonprofit organization that strives to provide a better future for our children, to create a healthier community, and to help people in crisis. For more information on United Way of Tuscarawas County, visit www.tuscunitedway.org.

DoverPhila Federal Credit Union Encourages Youth to Get Financially Fit

Financial literacy is a crucial life skill for young people, but it is one that too few are learning. As a credit union, one of our founding principles is concern for community. We believe financially-prepared kids are one way communities get stronger and that is why from April 18th – April 23rd, DoverPhila Federal Credit Union is celebrating National Youth Savings Week.

The theme of the week-long savings event is “Credit Union Strong.” For that week, DoverPhila is focusing on helping youth, ages 17 and under, to become more financially fit by encouraging them to strengthen their money skills and pump up their savings through deposits made to their Kids Club or cu$aver accounts. We are giving all qualified youth who participate in the savings event a 10% bonus up to $10 paid on deposits. We are also having a random drawing for participants to win a $50 MasterCard® Gift Card – awarded to one cu$aver and one Kids Club member – and a drawing for a chance to win the Youth Week grand prize.

For a list of rules and regulations for the Youth Week event, please click here.

Important Information Regarding Accounts and Automatic Transactions

Do you have a direct deposit or an automatic payment associated with one of your accounts? If so, please continue reading to learn some important information regarding the account information you provide to third parties and the accounts you should use for automated transactions.

Automated Clearing House (ACH) is an electronic network for financial transactions in the United States. The large volume of daily credit and debit transactions processed by ACH causes it to be account-number driven. You must provide both an accurate and complete account number for automated activity to guarantee transactional items will post the way they are intended. The 6-digit base member number only correlates to your savings account. All nine (9) digits of your account number must be provided to third parties to ensure funds are deposited to or withdrawn from your checking account. If you fill out a form through your employer and check a box for your checking account to receive automated transactions, you still need to provide the entire 9-digit checking account number.  

A checking account is a “demand” account designed to allow members to have immediate access to funds and a savings account is an account strictly intended for members to save funds. Federal law (Regulation D) limits the accessibility of funds because of these account differences. The most notable limitation is the maximum of six (6) preauthorized withdrawals and transfers per month. These withdrawals and transfers include those made online, by telephone, by ACH, or by automatic (overdraft) transfer. 

DoverPhila Federal Credit Union does not offer an overdraft account for a savings account because it is not a demand account, but we do offer overdraft account protection for a checking account. If you use your savings account as a demand account, it can result in an overdrawn savings account, NSF fees, and returned/unpaid items.  

It is always good to educate yourself with what is going on in the banking world especially when it comes to financial matters regarding your accounts. DoverPhila wants you to be able to access your accounts and funds without issues. If you have questions regarding your account, please contact a DoverPhila member service representative by calling 330-364-8874.