DoverPhila Partners with Rotary to Enhance the Pond at Tuscora Park

DoverPhila Federal Credit Union has partnered with the New Philadelphia Rotary Club to provide a $5,000 donation that will go towards a project to enhance the pond at Tuscora Park.

The monetary donation along with other donations from area organizations will go towards the construction of a boardwalk stretching 140 feet across the pond and features a gazebo and a plaza that are both handicap accessible. The construction’s design will provide a convenient seating area for visitors, shade for daytime comfort, and decorative lighting for evening enjoyment. The overall goal of the project is a more ideal park experience through an enhanced, scenic view of the pond and its wildlife.

New Philadelphia Rotary hopes to raise enough funds by the end of the year to start the project so the dedication can coincide with Tuscora Park’s 100th anniversary on Memorial Day 2017.

The Rotary carries out its Tuscora Park efforts through the nonprofit RTY, Inc., which is recognized as a tax-exempt organization under Internal Revenue Service rule 501(c)(3).

For more information about the project or about making a donation, send an email to or call Sam Hitchcock at 330-340-7910.

Exclusive, Limited-Time Discounts for DPFCU Members

Everyone is looking for ways to save money, and that is just what Love My Credit Union Rewards is all about. DoverPhila Federal Credit Union is excited to offer members exclusive discounts and benefits on products and services they use every day.

Credit union members have already saved nearly $2 billion with Love My Credit Union Rewards discounts. So along with lower loan rates and fewer fees, here are other ways members can save even more:

  • Now through December 31, 2016 receive a $200 reward card when a new account is activated with Sprint. Plus receive a 10% discount on select regularly priced Sprint monthly data service. This offer is valid in conjunction with other credit union and most Sprint National handset offers and promotions.
  • Save up to $15 on TurboTax federal products!
  • Get an exclusive smoke communicator and a $100 gift card with a new ADT monitored home security system.
  • Get trusted protection at true savings with TruStage Auto & Home Insurance Program.
  • Shop and get cash back at over 1,500 online retailers with Love to Shop.

All members at DoverPhila Federal Credit Union are eligible for these offers and discounts. Start saving today at

DoverPhila Sponsors 16th Annual Family Reading Festival

DoverPhila Federal Credit Union is partnering with dozens of area organizations to support the 16th Annual Family Reading Festival at New Towne Mall on Saturday, November 5th from 10:00 a.m. to 3:00 p.m.

This year’s theme “Every Hero has a Story,” goes beyond the typical heroes with capes and focuses on community heroes such as military, policer officers, firefighters, health care providers, teachers, and many more. Students in preschool through 8th grade will have the opportunity to participate in a variety of activities, contests, demonstrations, and educational programs that incorporate this idea. Local authors and favorite storybook characters and heroes will also make an appearance at the annual event.

There will be a free book for all participants and a drawstring backpack to the first 1,000 children along with hourly door prizes. The event will wrap up with a school competition for best table decorations. Visit the 2016 Family Reading Festival Facebook page for more information.

DoverPhila Wins Times-Reporter 2016 Readers’ Choice Awards

DoverPhila Federal Credit Union is pleased to announce that it has won first place in the Best Bank, Best Credit Union, and Best Mortgage Lender categories for the Times-Reporter 2016 Readers’ Choice Awards.

The bank category is one of The Times-Reporter’s largest categories for the Readers’ Choice Awards. There were over 3,250 individual votes this year and a total of 111,000 votes were counted in all categories. DoverPhila Federal Credit Union would like to thank everyone who voted in these categories.

 “We are truly grateful and excited to be a part of the Times-Reporter Readers’ Choice Awards. There are some excellent financial institutions serving this area so receiving the titles of Best Bank, Best Credit Union, and Best Mortgage Lender of 2016 means a lot to us,” said Jack Dooling, Chief Executive Office and President of DoverPhila Federal Credit Union.  “This credit union was formed over 60 years ago and our mission has always been to build community while providing the best financial services to our members. Knowing that our members believe that we are doing exactly that, gives us a sense of pride in the work we do.”

The annual Readers' Choice Awards celebrates the best businesses, organizations, people, and more through votes of area residents. The awards are put on by The Times-Reporter, a GateHouse Media Inc. publication that is published daily in New Philadelphia, Ohio. For more information, visit

DoverPhila has been proudly serving the financial needs of members who live, work, and attend church or school in Tuscarawas County since 1953. It has offices in Dover, New Philadelphia, Newcomerstown, and Uhrichsville.

Three Things to Know Before Purchasing a New Car

When purchasing a vehicle, there are many things to consider before taking the leap such as the pros and cons to buying new cars versus the pros and cons to buying used cars.

Before purchasing a vehicle, think about what the daily use of the vehicle will be, the amount of trunk space you will need, and how much seating space you should have. Make sure the options you are considering are practical reflections of how you will use the car. You may love the look of a larger vehicle, but do you have a need for that much seating? If you do not need that much space then that particular car may not be right for your daily commute and errands.

After you have considered the personal aspects of which car to purchase, move on to the less subjective parts of the process such as depreciation, cost-to-own, and affordability.

Most cars depreciate at about 15% per year. With new cars, there is about a 20% depreciation rate as soon as you drive off the lot. You should consider this before you decide to buy a new car, especially if you cannot afford a large down payment. Chances are you will be upside down on your car loan almost immediately if you’re financing the entire cost.

Consider the true cost to own the car you are considering. There are always costs when owning a vehicle such as insurance, fuel, maintenance, and more. Maintenance costs vary by manufacturer and model. Some manufacturers have better reputations than others when it comes to maintenance. Some new cars come with “free” maintenance plans for the first couple of years or for a certain number of miles.

Shop around. Do not guide yourself solely by what the dealership is willing to lend you. People are often blindsided by an attractive low monthly payment that is usually tied to a super-long loan term – do not be fooled. Consider all aspects of financing so the total amount you are going to end up paying for that vehicle when it is all said and done is something that is affordable. That’s what matters.

Before you even step on the lot, visit DoverPhila Federal Credit Union. As a not-for-profit financial cooperative, we offer low loan rates and flexible terms that fit your lifestyle, and we are happy to explain the lending process and answer any questions you may have about loans.

DoverPhila Commits to Five-Year Pledge with Ohio’s First Latino Community Credit Union

DoverPhila Federal Credit Union has committed to a five-year deposit that will equal $249,000 to help fund Nueva Esperanza Community Credit Union (NECCU). The pledge will help NECCU continue to provide financial education to its members, resources for marketing purposes, and capital for loan growth.

Chartered in 2010, Nueva Esperanza Community Credit Union is the first Latino community credit union in the state of Ohio. Its office is located in Toledo’s Old South End community where over 35% of residents live below poverty level. In the past five years, it has grown to over 600 members and over $1 million in signature, automobile, and home equity loans. With a bilingual staff, it is able to reach across the language and literacy barriers to help Latino families establish credit, build capital, and have hope for a better financial future.

DoverPhila Federal Credit Union has proudly been serving the financial needs of members who live, work, and attend church or school in Tuscarawas County since 1953. It has offices in Dover, New Philadelphia, Newcomerstown, and Uhrichsville.

DoverPhila Offers Credit Counseling to Members

Although credit counseling can provide financially troubled consumers with valuable assistance, some firms—like the ones you see advertised on late-night television—may be misleading about who they are, what they do, or how much they charge. Some credit counseling services promise results they can't deliver such as lowering your interest rates, monthly payments, or overall debt by an unrealistic amount. They may also make false promises to eliminate accurate negative information from consumers' credit reports.

At DoverPhila Federal Credit Union, our members can receive free – and honest – credit counseling services to help get their finances back on track. We can help you prepare a budget analysis, find where you might be able to cut expenses, start you on the on the right path to saving money, and help provide manageable goals to help pay off debt. DoverPhila can provide the guidance you're looking for without the high-cost fees of the credit repair clinics you see advertised.

For more information about DoverPhila Federal Credit Union’s credit counseling services call financial counselor, Fred Weingarth, at 330-364-8874 extension 141.

DoverPhila Announces Winners of National Youth Week Challenge

DoverPhila Federal Credit Union is pleased to announce the winners of this year’s National Youth Week Challenge held from April 18th through April 23rd to promote financial literacy among area youth ages 17 and under.

The national savings event awarded qualified participants with a 10% bonus up to $10 paid on deposits. Participants were also placed in a random drawing for a chance to win a $50 MasterCard® gift card – awarded to one Kids Club member and one cu$aver – or the grand prize of a FitBit®. The Kids Club winner of the $50 MasterCard® gift card was Hazel Copeland of Bowerston, OH. The winner of the cu$aver $50 MasterCard® gift card was Skyanna Minor of Dover, OH. The grand prize winner of the FitBit® was Sheldyn Stewart of Newcomerstown, OH.

This year’s event had 93 participants and over 100 qualifying deposits. DoverPhila awarded over $500 in bonuses to Kids Club and cu$aver members.

For more information on how you can become a credit union member and receive special bonuses, call a DoverPhila member service representative at 330-364-8874 or click here.

Annual Race Draws in More Than $25,000 for United Way

On Monday, May 30, 500 participants and 100 volunteers came together for the third annual Color Us United race held at Tuscarawas County Fairgrounds. The family-friendly event raised more than $25,000 for United Way of Tuscarawas County.

“This event exceeded our expectations,” said Robin Waltz, President of United Way of Tuscarawas County. “It is through the generosity and community spirit of participants and volunteers that the United Way of Tuscarawas County is able to use the Color Us United proceeds to provide funding to 24 vital health and human services for our residents in need.”

The non-competitive 2k race – sponsored by DoverPhila Federal Credit Union and other local organizations – promotes a healthy lifestyle while raising awareness and funds for the support of issues in our community. Participants wear white shirts to experience the full-effect of the various color stations strategically placed throughout the race route.

United Way is a local nonprofit organization with one goal in mind – improving the community. By partnering with area organizations, United Way can make this goal a reality. The monetary donations go towards providing children with a better future, creating a healthier community, and helping people in crisis.

United Way is thankful for all participants and volunteers who helped make the third annual Color Us United a success. For more information or to donate to United Way, call 330-343-7772 or visit

DoverPhila Hosting Youth Video Game Tournament

DoverPhila Federal Credit Union is partnering with GameStop and Park Place Teen Center to host the 2016 DPFCU Video Game Tournament on Sunday, June 12 from 1:00 p.m. to 4:00 p.m.

The free event held at Tuscora Park’s Park Place in New Philadelphia challenges all area youth ages 13 to 17 years old to three, single-elimination mini tournaments featuring popular games such as Forza 4, Madden NFL 16, Mortal Kombat XL, and more on Xbox 360 and PlayStation 4 consoles. Prizes such as a Bluetooth wireless audio gaming chair, Quadrone XLX Quadcopter, GameStop gift cards, and more will be awarded to top scorers. Food, beverages, and other activities such as pool and air hockey will also be available during the event.  

Participants are encouraged to register online at or at any DoverPhila Federal Credit Union location by Thursday, June 9th to ensure spot availability and to receive a free poster from GameStop at check-in.

For more information, please call a DoverPhila Federal Credit Union member service representative at 330-364-8874.


DoverPhila Members Receive Exclusive Roadside Assistance Service

Did you know that being a member at DoverPhila Federal Credit Union qualifies you for a roadside assistance program? Through Love My Credit Union Rewards, members are eligible to receive CU Road Pal.

CU Road Pal is a roadside assistance program created exclusively for credit union members and provides unparalleled service and unprecedented value. For less than $1.00 per week an individual can get the safety and security of roadside assistance. A family of four can receive the same service for less than $1.35 per week – a significant savings compared to competitors. Also, CU Road Pal offers a wide range of services and other travel-related benefits to keep you on the road.

From little incidents like being locked out of your vehicle to bigger troubles like needing a tow truck, CU Road Pal helps get you and your family back on the road quickly. Its professional customer service team is just a phone call away and they are ready to assist you 24 hours a day, 7 days a week, 365 days a year.

Call a DoverPhila Federal Credit Union member service representative at 330-364-8874 or visit to learn more.

DoverPhila Partners with United Way for Annual Color Us United

DoverPhila Federal Credit Union has partnered with United Way for the third annual Color Us United on Monday, May 30, 2016.  

Color Us United is a non-competitive 2k race that promotes a healthy lifestyle while raising awareness and funds for the support of issues in our community. All walkers and runners are welcomed to join the family-friendly event that kicks off at 9:00 a.m. on Memorial Day at Tuscarawas County Fairgrounds in Dover. Participants are required to wear white shirts to experience the full-effect of the various color stations strategically placed throughout race route.  

Early registration is currently underway. Interested participants can register online by visiting or they can print a form at and drop it off at the United Way of Tuscarawas County building in New Philadelphia.

All proceeds from Color Us United support the United Way of Tuscarawas County – a local nonprofit organization that strives to provide a better future for our children, to create a healthier community, and to help people in crisis. For more information on United Way of Tuscarawas County, visit

DoverPhila Federal Credit Union Encourages Youth to Get Financially Fit

Financial literacy is a crucial life skill for young people, but it is one that too few are learning. As a credit union, one of our founding principles is concern for community. We believe financially-prepared kids are one way communities get stronger and that is why from April 18th – April 23rd, DoverPhila Federal Credit Union is celebrating National Youth Savings Week.

The theme of the week-long savings event is “Credit Union Strong.” For that week, DoverPhila is focusing on helping youth, ages 17 and under, to become more financially fit by encouraging them to strengthen their money skills and pump up their savings through deposits made to their Kids Club or cu$aver accounts. We are giving all qualified youth who participate in the savings event a 10% bonus up to $10 paid on deposits. We are also having a random drawing for participants to win a $50 MasterCard® Gift Card – awarded to one cu$aver and one Kids Club member – and a drawing for a chance to win the Youth Week grand prize.

For a list of rules and regulations for the Youth Week event, please click here.

Important Information Regarding Accounts and Automatic Transactions

Do you have a direct deposit or an automatic payment associated with one of your accounts? If so, please continue reading to learn some important information regarding the account information you provide to third parties and the accounts you should use for automated transactions.

Automated Clearing House (ACH) is an electronic network for financial transactions in the United States. The large volume of daily credit and debit transactions processed by ACH causes it to be account-number driven. You must provide both an accurate and complete account number for automated activity to guarantee transactional items will post the way they are intended. The 6-digit base member number only correlates to your savings account. All nine (9) digits of your account number must be provided to third parties to ensure funds are deposited to or withdrawn from your checking account. If you fill out a form through your employer and check a box for your checking account to receive automated transactions, you still need to provide the entire 9-digit checking account number.  

A checking account is a “demand” account designed to allow members to have immediate access to funds and a savings account is an account strictly intended for members to save funds. Federal law (Regulation D) limits the accessibility of funds because of these account differences. The most notable limitation is the maximum of six (6) preauthorized withdrawals and transfers per month. These withdrawals and transfers include those made online, by telephone, by ACH, or by automatic (overdraft) transfer. 

DoverPhila Federal Credit Union does not offer an overdraft account for a savings account because it is not a demand account, but we do offer overdraft account protection for a checking account. If you use your savings account as a demand account, it can result in an overdrawn savings account, NSF fees, and returned/unpaid items.  

It is always good to educate yourself with what is going on in the banking world especially when it comes to financial matters regarding your accounts. DoverPhila wants you to be able to access your accounts and funds without issues. If you have questions regarding your account, please contact a DoverPhila member service representative by calling 330-364-8874.

DoverPhila Partners with County Library for Annual 5k Walk/Run

DoverPhila Federal Credit Union has partnered with Tuscarawas County Public Library for the second annual Bookin’ It 5k Walk/Run scheduled for Saturday, April 16, 2016.

The family-friendly event kicks off at 10:00 a.m. at the main branch of the Tuscarawas County Public Library in New Philadelphia. Participants are encouraged to wear their best ‘80s theme attire such as leg warmers, Flashdance style sweatshirts, rock & roll t-shirts, and big hair.

Early registration is currently underway until Friday, March 18, 2016 with fees of $25 for adults and $15 for kids. Race-day registration fees are $30 for adults and $20 for kids. Interested participants can register at any of the five Tuscarawas County Public Library locations or print a form at and mail it to the library.

Participants will receive goodie bags the day of the race. Those who take advantage of early registration will also receive a Bookin’ It 5k t-shirt. Medals designed by Warther’s Woodcarving will be awarded to top participants. Awards for the best ‘80s costumes will also be given.

All proceeds from the event support the Tuscarawas County Public Library’s Mobile Services that benefit elementary students throughout the county. For more information, call 330-364-4474 ext. 221.

How GAP Insurance Benefits You

Did you know that a new car can be worth 30% less in 3 months than the day it was purchased? Car owners often assume that if their car is totaled then it will be replaced with the amount they paid for it, or at least the amount they owe on their auto loan or lease. Unfortunately, this is not true – but for some auto owners, there might be a solution. It’s called GAP Insurance.

Guaranteed Asset Protection (GAP) Insurance offers valuable protection for your auto loan or lease by covering the difference (GAP) between the balance of what you owe on your car and the current market value. In most instances, GAP will also pay your regular insurance deductible.

Here’s an example of how it works! You recently purchased a new car for $21,000. Your down payment was $1,500 and your auto payments are $350 per month. Six months later, you are in an accident and you total your vehicle. Your insurance company pays you the current market price (actual cash value) of your car, which they deem as only $15,000. With your down payment and your six monthly auto payments, you still owe $17,400 on your car. The value your insurance company is giving you is lower than the amount you still owe on your loan or lease payoff. The difference, or gap, between the two is $2,400. With Guaranteed Asset Protection, you receive help with this financial gap. Without the insurance, the $2,400 comes out of your pocket.

If you find yourself in a situation where you owe more on your vehicle than what it is worth, made a low down-payment, have a high interest rate on your loan or lease, or rolled over other costs into your car payment then you should consider GAP Insurance. It’s a great resource!

At DoverPhila, we offer this valuable protection at a very inexpensive cost and if you are not satisfied then we will return your premium if you cancel within 60 days. Also, as an added benefit of purchasing GAP through DoverPhila, you are provided with the Auto Advantage Program that includes an Auto Deductible Reimbursement (ADR) benefit for up to five (5) years. ADR provides members with reimbursement of their primary auto insurance deductible (up to $500) per loss (limit of two losses per year) when a claim is filed and paid by the auto insurance company for a covered vehicle titled to the primary borrower. Along with ADR, members also receive Personal ID Restoration Consulting and Warranty Registration Service.   

For more information on our Guaranteed Asset Protection Insurance and its benefits, contact our loan department by calling 330-364-8874.

DoverPhila Commits to Five-Year Pledge for Youth Character Education Program

DoverPhila Federal Credit Union has committed to a five-year pledge for Leader’s Edge Anti-Virus Youth Character Education program for area middle school students. The pledge provides a $5,000 per year contribution to help supply the required course materials for students, cover the costs of coordination fees, and provide trained Anti-Virus mentors in the classroom.

Anti-Virus is a 10-week program that is taught in one class period a week within the regular school day. The students involved with the curriculum focus on developing positive life traits to build good character and to become a positive influence on other youth. The program is free to participating schools through Leader’s Edge and area pledges.

“The Anti-Virus program is an excellent program,” said Jack Dooling, Chief Executive Office and President of DoverPhila Federal Credit Union. “This commitment allows us to give to a program that improves the lives of our youth so we can continue to build a great community.”

Leader’s Edge is a non-profit that focuses on the development of positive values and character traits in business leaders as well as students. In September 2012, the Leader’s Edge initiated the youth character education program by purchasing Anti-Virus materials and hiring trained mentors to serve four schools and 600 students in Tuscarawas County. The program has grown into serving 20 school districts and 2,970 students in a six-county area. It is anticipated that the program’s growth will continue and expand into all of Stark County by September 2016. The expansion will allow Leader’s Edge to offer the program to 35 school districts in a six-county area with over 7,000 students annually. For more information on the Leader’s Edge Anti-Virus program, visit

Tax Identity Theft Awareness Week Aims to Educate Consumers about Scams

Identity theft is a serious crime. When a thief obtains your personal information such as your mother's maiden name, your date of birth, or your account number, they can open fraudulent credit cards, charge existing credit cards, write share drafts, open share accounts, or obtain new loans – but did you know they can also use your Social Security number to receive a tax refund or a job? It is called Tax Identity Theft and tax season is the most common time for this type of fraudulence to happen.

To educate members about this type of theft, the Federal Trade Commission (FTC) has announced that January 25 through January 29 is Tax Identity Theft Awareness Week for 2016. The National Credit Union Administration (NCUA) has updated its tax identity theft resources page on the consumer website to provide information to help credit union members understand and prevent identity theft, to protect themselves from other frauds and scams, and the steps used to report all fraudulent activity.

The Federal Trade Commission is also hosting a series of educational events online to correspond with Tax Identity Theft Awareness Week:

For more information on protecting yourself and others against identity theft, visit

What Happens When Your Debit Card Is Compromised

Finding out that your debit credit card information was compromised is unnerving. Unfortunately, this type of fraud is on the rise and there is no way to avoid it. Card compromises occur when unauthorized individuals gain access to debit card information through a merchant or card processor computer system. This is sometimes referred to as “hacking” into or installing “Malware” to capture data on a computer system. Even though a card is compromised, it does not mean there is fraudulent activity occurring within the member’s account. 

DoverPhila Federal Credit Union is notified by their card processor and/or MasterCard® when there is a compromise situation. To minimize your inconvenience with compromised cards, DoverPhila will send a notification letter to the affected member that a new card has been ordered.  Within two weeks of the date of this letter, your new card should arrive in a plain white envelope.  Your compromised debit card will automatically be cancelled two weeks after the date on the notification letter; if you would like this card closed immediately, please contact the debit card department.

Your new card will be assigned a PIN (personal identification number) which, for security reasons, will arrive in a separate mailing roughly three days after the arrival of your new debit card.

For questions or additional information, please contact a DoverPhila Federal Credit Union member service representative by calling 330-364-8874.